Scheer
Scheer
Scheer Wiki

Menu

Wiki
Home  –  Solutions  –  Scheer Solutions  –  ARIS  –  ARIS Cloud Services
  • ARIS Cloud Services

    ARIS Cloud Services

    Scheer Microsoft Gold Partner logo
    ISG Award logo

    As a long-standing ARIS specialist, we can run your ARIS environment in the Microsoft Azure Cloud in a scope of services that's tailored to your individual needs.

    Our services range from simple remote management of your on-premise environment to full-featured, cloud-based application management, including ARIS licensing and maintenance.

    Easy Move to Azure logo (a cloud managed service)

    Migrating to the cloud has never been as fast and simple as it is with Easy Move! Sit back and relax as we help you get off to a stable and efficient start.

    As a result, you can focus on your business and your core business processes – we’ll do the rest.

    • Easy Cloud Migration

      With the assistance of our Microsoft-certified administrators and architects, we can migrate your existing data center to the cloud smoothly, cost-efficiently, and securely – regardless of your industry sector and the regulations and security demands you face

    • ARIS on Azure

      As a Microsoft Gold Partner, we guarantee fast, problem-free migration to the Microsoft Azure cloud.

      Our ARIS on Azure package includes managed cloud services, ARIS basis operations, support services, upgrades, and – of course – security and compliance features.

    • Easy Remote Everything

      Design your future workplace with us – with Microsoft Azure, Microsoft 365, Microsoft Teams, or Windows Virtual Desktop.

      As a Microsoft partner with multiple certifications in cloud productivity, we’re the right partner to help you identify the best solution and strategy for yourenterprise.

    ARIS Application Management

    We can tailor our services to you and your individual needs. We offer extensive support for the operation and enhancement of your application.

    Application maintenance

    We’ll support you in the use of your ARIS system through individual changes and enhancements to the functional scope:

    • Minor changes and service requests
    • Customizing adjustments
    • Access management requests

    Application support

    Business processes and IT are closely interlinked. That’s why we guarantee all the activities required to ensure that your applications remain up and running. Our core competency lies in general inquiries, the analysis of problems and errors, and the correction or configuration of workarounds within agreed-upon service and response times.

    • Service desk (first-, second-, and third-level support)
    • Incident/problem management
    • Escalation management
    • SLAs (gold, silver, bronze)
    • Service management
    • User requests
    • Business process monitoring
    • Automated service reporting

    Cloud and ARIS operations

    As a Microsoft partner, we offer our customers the option of running and integrating ARIS into the Microsoft Azure cloud. We can also support you with remote and infrastructure operations.

    Upgrade & Update

    We can help you enhance your ARIS landscape with innovative functions and solutions. We'll also support you with updates or upgrades to the latest version of your ARIS system and ensure that your systems remain working and up to date. Fast, efficient execution is achieved primarily through a high degree of automation.

    • Installation of security updates, version upgrades, patches, and enhancement packages
    • Migrations between data centers or to the cloud

    Migration

    It is occasionally necessary to switch operating systems, deployed databases, or underlying technology platforms.

    A migration of your ARIS system also needs to be planned carefully and executed competently. This is another area where you can trust the experts at Scheer: We’ll develop an individual roadmap together with you and migrate your ARIS system in as little time as possible.

    • Migration of operating system (such as Windows to Linux), change of database (such as PostgreSQL to MSSQL)
    • Data center and cloud transitions with near-zero downtime and migrations of ARIS environments within a brief downtime window

    Further information

    Your contact

    Ein Portrait von Scheer Mitarbeiter Daniel Misof

    Daniel Misof

    Expert Process & Management Consulting