The field of HR is undergoing a radical change. Classic human capital management (HCM) is increasingly evolving into human experience management (HXM). HXM expands the vision of what technology can do to improve business results. This approach is a departure from the conventional view that considers employees “capital assets” whose current value can be measured in terms of investments, like other assets of an enterprise. As a result, HCM becomes HXM, Human Experience Management.
Digitalization is changing the world of work and with it, the demands placed on employees and their needs. A harmonized HXM strategy that is aligned with the new action areas and opportunities is thus required. That’s why we offer an end-to-end approach to optimization that we tailor to our customers' individual needs in HXM. We'll guide you through this important process (from strategy to implementation and operations) and work with you to find individual solutions in the areas of transformation, people and leadership, and IT and sourcing strategies.
During the last months, many companies were forced to accelerate their digitalization process. At the beginning of the pandemic, more than a quarter of all employees were working from home. While this…
“Diversity management” means consciously using employees’ varied backgrounds in an advantageous and positive way and integrating them into the company. This allows all employees to develop their…
Inner resignation is a long-term, silent process occurring among dissatisfied employees. According to a study by Deloitte (2019), in Germany nearly six million employees have already mentally quit…
Customer experience (CX) determines how customers perceive your company, your products and your services. This perception can occur consciously or unconsciously, and depends on the general appearance…
Two-thirds of the employees surveyed for the Gallup engagement index indicated feeling only a small degree of commitment to their company and to their own job – 16 % indicated they feel no commitment…
As is the case with nearly all divisions of companies, the COVID-19 epidemic has also impacted human resources departments. Many companies have had to revamp their entire recruiting process and adapt…
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