Service Management

…Our approach means that for you, our customer, we will provide a personal, dedicated service manager as well as a dedicated core team with fixed rules for substitution.

….Our customers are looked after actively. Alongside day-to-day customer care and the solving of problems our aspiration is to actively support and advise you with the continual improvement of your processes and systems.

…Our customers receive absolute transparency. We offer you a very flexible form of contract oriented to your needs. For us, this is the basis for our joint continued development and optimization of your processes and systems.

Transparent Service Provision

Transparency creates trust! We offer you therefore a flexible form of contract oriented to the customer’s real needs and are transparent in the services we provide.

We only recommend what our customers really need!


Michael Hoffmann

Head of Service Management

Scheer GmbH
Uni-Campus Nord
D-66123 Saarbrücken

T +49 681 96777-0