Onsite Search

In online shops what matters is to offer customers high levels of usability and this way to increase the conversion rate. Every accelerator in the sales process helps turn more visitors into buyers.

Faceted Navigation

Customers primarily follow two strategies to find the right products in an online shop. The first way is via the search box, the second via navigation – going ever deeper into you shop’s offering.

Merchandising

With the right technical conditions you can easily create attractive brand environments, themed pages or landing pages. This not only keeps your customers for longer in the shop, it demonstrably motivates them to buy.

Self-learning suggest functions and optimization of search results

• Through the suggest function the user receives suggestions for possible items during the search term input, including pictures, item name and other information. This leads the customer faster towards the right item.
• Through the self-learning function the suggestions most often chosen will be ranked higher in subsequent results.
• From previous searches the system learns which items have the most probable relevance in order to show these at the top of the list.
• Results can be influenced by your own criteria such as campaign, popularity, margin and other factors.

Faceted Navigator

• With general search terms such as „trainers“, a high number of suggestions can result. Through the after search navigation additional filters such as brand, price, colour and size can be used.
• When presenting results FACT-Finder® takes into account individual shop requirements such as stockholding, campaigns, top sellers or season.
• Use FACT-Finder’s® own shop navigation as your central navigation – this way you can define at which point, which filters are available.
• FACT-Finder® expands the navigation automatically with new categories.