In 2021, banks are facing special challenges, as a wave of consolidation has fundamentally changed the German banking industry. Rising costs and increasing competition from new providers are leading to more and more divisional closures or takeovers and mergers of institutions. Nevertheless, the banking sector is still considered “overbanked”. The many cooperatives and savings banks have greatly increased the number of institutions in Germany. At the same time, FinTechs are entering the market in large numbers, attracting clients with highly innovative offers and fast service. The result is increased pressure on the banking industry. The challenges for the banks particularly lie in increasing their flexibility and agility in order to act on the market in a fast – and especially client-centric – way, utilizing all the possibilities of digitization. This is precisely what constitutes the added value behind agile organizations.